MEMBER SERVICES Old Ocean Federal Credit Union believes in providing services that benefit our members by saving them time, money or just helping to simplify their lives. ACCOUNT BALANCING Old Ocean Federal is pleased to offer current, one-month account balancing free of charge on a one-time basis to our members. Additional account balancing will be charged at $25/ hour, which will be waived if the account balancing was required due to a data processing error. If you need more information about this service, please contact a credit union representative. CASHIER'S CHECKS Cashier's Checks are secure checks issued from Old Ocean Federal Credit Union. A nominal $2.00 fee applies for each check issued. Please direct any further questions to a Member Services Representative. CHECK RE-ORDERING CROSS-ACCOUNT FUND TRANSFERS Old Ocean Federal members can transfer money between OOFCU accounts very easily using three methods. - Contacting a credit union representative
- Using the PAL Telephone Access System
- Using the Home Banking System
DEPOSIT INSURANCE All accounts in Old Ocean Federal Credit Union are protected by the National Credit Union Administration (NCUA). NCUA is an independent agency of the United States that guarantees funds up to $100,000. But rest assured, not one dollar of NCUA-protected money has ever been lost by a depositor. For more information, please contact a credit union representative or visit NCUA's informative Share Insurance Website. LENDING SUPPORT We're here to help you and anytime you have a question or concern about a loan, your credit rating, or would just like to talk with an expert and get some guidance, call our Loan Department and ask to speak to a member of our loan support team. MONEY ORDERS Money Orders provide a secure method of payment. Members can receive money orders for $.75 each, non-members $1.50 each and are free for Silver Star Share Draft account holders. NOTARY PUBLIC Old Ocean Federal has notaries on staff to assist you during regular business hours. Members are encouraged to bring in any documents that must be notarized. If you have any questions, please contact a Members Services Representative. OVERDRAFT PROTECTION STATEMENT PRINTING If you have lost your statement, don't worry. Log on to Home Banking and print a new one or come by Old Ocean Federal's branch office and we will print another one for you for a nominal $2.00 fee. |